Frequently Asked Questions
Everything you need to know about shopping with The Giveaway Guys
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the domestic region. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are the products authentic and quality-tested?
Yes, every product sold by The Giveaway Guys is sourced directly from certified manufacturers and undergoes a rigorous quality inspection before being listed.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 60 minutes of placement. After this window, the order moves to our fulfillment center and cannot be changed.
Do you offer international shipping?
Currently, we ship to most major international destinations. Shipping costs and delivery times vary by country and are calculated at checkout.